Customer Story – Insta Pizza

“As a growing startup, we were looking for a holistic solution that could automate our HR functions, bring visible benefits in terms of cost savings and lower down employee queries. Alliance with HROne has been nothing short of a boon for us, our brand value has improved along with more structured HR processes and Human accounting. ”

Abhishek Gupta,
HR & IT Manager @InstaPizza

Location

Gurugram, New Delhi, Punjab

Industry

F&B (Food & Beverages), Food Delivery, and Franchising Restaurants

No. of employees

160+

40%

Drop in Employee Grievances

100%

Process Digitization

200+

HR Hours Saved Every Month

Company

In order to adapt the taste, richness, creativity, and diversity of Indian cuisine to the Italian fast food, Co-Founder Ashwin Jain launched this pizza start up in 2014. With a ‘thin-crust business model’, it has a centralised production and its own supply chain. InstaPizza goes by the philosophy of “India ka pizza, India ki values offering desi-fied, healthier, and cheaper options to embody Indian traditions and diversity. The start-up claims to have 14 micro-kitchens across Delhi and Punjab and is planning to expand to an additional 25 locations this year. In a span of approximately 6 years, InstaPizza has delivered 5 million pizzas across the locations and has achieved unit level profitability.

Challenges

  • The company policies were unstructured, and the data was scattered which gave birth to lack of transparency and discrepancies, thereby creating high employee dissatisfaction.
  • HRs used to execute operations manually using spreadsheets and physical files with point solutions which led to 40% time consumption in redundant tasks.
  • Payroll processes were outsourced which often caused miscommunication and delays. It used to take over 5 days to process salaries. HRs occupied with such traditional practices had no room to focus on strategy development.
  • There was no specific tool for employee reward & recognition. Neither was there a platform to streamline communication due to which employee engagement was on the rocks.

Results

  • After adopting HROne, the policies are now more transparent and there is a smooth responsibility mapping across departments. Also, due to quick resolution, there was a whopping drop of 40% in employee grievances and queries. Employees are now more satisfied than ever.
  • HROne came with an integrated end-to-end solution to manage HR functions automatically. The comprehensive solution enabled seamless synchronization and centralization of data across all HR modules with better accounting.
  • There is an inhouse error-free payroll now with zero compliance issues, making the payroll efficiency double. Even the salaries are processed within 2 working days. With the optimization of HR processes, HRs save 30-40% time.
  • HROne is a platform to boost full circle employee experience which promotes a culture of employee engagement and appreciation. The digital R&R events and training videos pushed via HR posts enable team learning and awareness.

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