How MR. DIY India Achieved
2X Efficiency and 100% Digitization with HROne
We began in 2019 as a Malaysia-based organization, now boasting over 2500 stores globally, primarily in Southeast Asia. Despite facing challenges like the impact of COVID, we have rapidly expanded, reaching 165 stores within the last one and a half years, with an average growth rate of 8 to 10 stores per month.
Our vision is to become one of the largest home improvement retailers in the world, aiming for 500 stores in India.
100%
Increase in attendance accuracy across 165 stores
50%
Reduction in payroll processing time
85%
Decrease in task addressing TAT
Challenges
What challenges MR. DIY faced before HROne and what exactly were their requirements for an HRMS
- Due to 80% of staff working in stores, we required a mobile-friendly system for easy access. With 165 stores spread across various cities, we required a system that can adapt to the challenges of a fast-growing and diverse environment.
- We were facing high costs and inflexible processing timelines with outsourced payroll. Payroll processing time was extensive, taking up to 10 days.
- We faced delays in solving problems across departments due to a lack of a centralized system. It would take a significant number of days to address one issue.