How CGS Saved 80% HR Time
While Reducing Attrition and Managing Shifts of 600+ Employees
CGS is a seasoned ERP product development company with a global presence spanning 40 years. Headquartered in New York, it operates in diverse locations such as Hyderabad, Israel, Atlanta, and Canada, boasting a workforce of approximately 8000 employees worldwide, with 600 in India alone. With a commitment to employee welfare, CGS prioritizes streamlining processes to enhance productivity and engagement.
80%
Saved time of our HR department with automation
20%
Decreased Attrition Rate
600+
employees Solved shift management
Challenges
What challenges CGS faced before HROne and what exactly were their requirements for an HRMS:
- We faced a flood of HR emails daily, consuming a lot of time. Manual sorting was hampering productivity, impacting tasks like leave requests, attorney registrations, and help desk tickets.
- Before implementing HR one, CGS struggled with employee care, facing attrition issues among its workforce of approximately 600.
- Assigning shifts at CGS posed challenges due to manual processes. Managers sent Excel sheets, requiring collation and upload. This process, without workflow, led to inefficiencies. Employees could submit hours freely, lacking accountability.