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Case Study
Customer Success Story-CGS

How CGS Saved 80% HR Time

While Reducing Attrition and Managing Shifts of 600+ Employees

CGS is a seasoned ERP product development company with a global presence spanning 40 years. Headquartered in New York, it operates in diverse locations such as Hyderabad, Israel, Atlanta, and Canada, boasting a workforce of approximately 8000 employees worldwide, with 600 in India alone. With a commitment to employee welfare, CGS prioritizes streamlining processes to enhance productivity and engagement.

80%

Saved time of our HR department with automation

20%

Decreased Attrition Rate

600+

employees Solved shift management

Challenges

What challenges CGS faced before HROne and what exactly were their requirements for an HRMS:

We faced a flood of HR emails daily, consuming a lot of time. Manual sorting was hampering productivity, impacting tasks like leave requests, attorney registrations, and help desk tickets.
Before implementing HR one, CGS struggled with employee care, facing attrition issues among its workforce of approximately 600.
Assigning shifts at CGS posed challenges due to manual processes. Managers sent Excel sheets, requiring collation and upload. This process, without workflow, led to inefficiencies. Employees could submit hours freely, lacking accountability.

Location

Hyderabad

Industry

development

Employees

500-1000

I booked a demo, and man, was I blown away! It ticked all the boxes. It was like finding the missing piece of the puzzle. That's how I stumbled upon HROne, and let me tell you, it's been a game-changer.

Giri Prasad

Sr. Manager - HR & Talent Acquisition

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Solutions

How HROne Helped

Automation—saved 80% time of our HR department

HROne introduced an automated email sorting feature that categorizes HR emails, including leave requests, registrations, and help desk tickets. This streamlined the process, saving approximately 80% of time spent on manual sorting, thus boosting productivity.

Helpdesk Module—20% decrease in attrition rate.

HROne provided tools for better employee engagement and management. By automating admin tasks like leave requests, inbox, and help desk tickets, HRs could focus on employee needs, reducing attrition.

Shift Management—Solved shift management for 600+ employees.

HROne implemented a comprehensive shift scheduling feature, replacing manual processes. Managers could now create and assign shifts within the system, eliminating Excel sheets. With automated workflows, accountability increased, and inefficiencies reduced.

Ready to

Build happier workplaces by spending less time on HR operations and more time on human interactions & people processes

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It's Time To Shape Futures.