Utthunga Cuts 70% HR Effort with HROne,

70% Manual HR Effort Eliminated

Utthunga has revamped its HR service delivery model with HROne’s conversational ticketing solution, the HR helpdesk. Employees raise queries using self-service interfaces. HR teams can resolve these within specific turnaround times without missing any of them. They also get insights into the most frequently occurring grievances for corrective action.

Enhanced Employee Engagement

The HROne performance management module has enabled managers to set objective employee KRAs and track progress every quarter per Utthunga’s policies. Managers can also motivate their employees by recognizing their achievements publicly with HROne’s badges. A real-time view of the workforce availability with HROne’s leave and attendance module also allows managers to maximise utilisation and adhere to customer delivery timelines.

100% Payroll Compliance

Leave and attendance data automatically flows into the payroll module. Accurate payroll calculations are available in a matter of a few clicks. Automatic updates in the HROne backend based on the latest tax guidelines have enabled Utthunga to be 100% compliant with tax deductions, payment deadlines and tax form distribution.

Moodbots

As employees log in, HROne prompts them to capture their mood. Utthunga’s HR teams get real-time feedback about how the employees are feeling and understand niggling issues if any.

Badges

HROne badges empower employees to recognise their teammates’ contributions on internal social platforms. This digital peer-to-peer recognition program is at the core of Utthunga’s growing employee connect.