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300+ Employees Across 46000+ Villages

How did the leading Fintech FIA Global Transform HR with HROne?

Launched in 2012 with the vision of transforming lives at the bottom of the pyramid, FIA Global is a market leader in the financial inclusion and fintech space, serving over 50 million customers. It partners with 50+ financial institutions to deliver digital payment and lending services at a massive scale of INR 90 Crore+ transactional value daily.

75%

Reduction in Payroll Processing Costs

Jump in Employee Engagement Scores

100%

On-time Completion of Performance Management Cycles

Challenges

FIA’s frontline workforce operates in rural areas across India making banking services accessible to underserved communities,

    • Tracking 250+ field employees spread across 712 districts daily was a tremendous challenge.
    • Spreadsheet-based performance tracking and ad-hoc email-based manager approvals resulted in communication inefficiencies and low engagement.
    • Outsourced payroll management did not deliver real-time support leading to delays in query resolutions.

Location

All States & UTs across India

Industry

Financial Inclusion, Fintech, Microfinance

No. of employees

300+

With HROne, our employees now see the HR function as more friendly, personalized, and professional. An impeccable product-to-process fit and exceptional customer support make HROne a valued partner in our transformation journey.

Mr. Rajeev Kumar Jha

Vice President- HR

Ready to turn your complex HR tasks into a success story?

Solutions

With HROne, FIA global has real-time visibility of its workforce productivity and automated workflows to maximize it,

The Inbox For HRTM ensures no task gets delayed with the subtle reminders it gives daily. It’s like a daily to-do list.

Automated performance management has enabled better visibility for managers and prompt feedback for employees.

FIA has now insourced and automated the payroll process end-to-end in-house delivering timely payouts and real-time query support.

Ready to

Build happier workplaces by spending less time on HR operations and more time on human interactions & people processes

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G2 rating to HROne

1,740+ Reviews | 4.8

Gartner rating to HROne

650+ Reviews | 4.9

Try HROne For Free!

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By providing your information, you hereby consent to the HROne Cookie Policy and Privacy Policy.

By providing your information, you hereby consent to the HROne Cookie Policy and Privacy Policy.

G2 rating to HROne

1,740+ Reviews | 4.8

Gartner rating to HROne

650+ Reviews | 4.9