You are the team manager handling the team of 10 members. One of the key team players who has insignificantly contributed to the project’s progress, team collaboration and overall growth of organisation requested for long-term leave to take care of their aged parents.
Long-term employee absences, whether for medical reasons or other personal reasons, can change how the team works and make them less productive initially. When such a situation takes place, HR managers and team heads play a crucial role and make sure that both the company’s and teams’ needs are met.
In this manager’s guide to handling long-term absences, let us discover different ways of addressing prolonged absences and how managers can best handle their teams in crisis situations.

Index
5 Common Challenges Managers Face while Addressing Long-Term Absences
- Lack of clear policies and procedures:
Without established guidelines, managers may struggle to navigate the approval process of long-term leave approvals effectively, leading to inconsistencies and misunderstandings.
Ensure clear protocols for employees requesting leave, and for managers to approve extended leave or long-term absence.
- Inadequate communication channels:
Poor communication is another frequent issue when managing long-term absences. Managers may fail to maintain regular communication with employees on leave, leading to uncertainty and frustration.
HR should emphasize the importance of open and transparent communication throughout the absence period, keeping employees informed of any changes or updates and addressing any concerns they may have.
- Failure to plan for absences:
Without proper planning, prior knowledge transfer and effective delegation, managers may struggle to cover essential tasks and maintain productivity during the employee’s absence.
HR should work with managers to develop contingency plans for managing workload distribution, identifying temporary staffing solutions, and ensure that critical projects continue to progress smoothly. - Negligence of employee well-being:
Neglecting employee well-being is a significant issue when addressing long-term employee absences. Managers may focus solely on managing workload and productivity, overlooking the emotional and mental health needs of the absent employee.
- Legal compliance concerns:
Failing to comply with legal requirements is a common mistake during long-term absences. For Instance, In India, the Employees’ State Insurance Act (ESI Act) offers security to employees facing illness, maternity, disability, or workplace injuries.
Eligible employees can get sickness benefits for up to 91 days yearly. If employers don’t provide these benefits or deny eligible employees, they can face legal trouble like penalties and compensation demands.
HR must ensure that the organization remains compliant with relevant employment laws and regulations, including those related to medical leave, accommodations, and privacy rights. Failure to do so can result in legal consequences and damage to the organization’s reputation
How to Handle Long-Term Absences? [ Managers’ Guide]
Effectively handling long-term absences requires a combination of empathy, communication, and strategic planning. Here is a managers’ guide for effective absence management.
- Open communication
Keep communication channels open for the absent employees. Check in regularly to understand their situation and offer support.
For example, if an employee is on long-term sick leave due to a serious illness, periodically reach out to inquire about their well-being and offer assistance with work-related matters.
- Documentation
Maintain thorough documentation of the absence, including any medical certificates or documentation provided by the employee. This ensures compliance with company policies and legal requirements.
For instance, if an employee takes extended leave for maternity reasons, ensure you have documented proof of their absence and maternity-related documentation for record-keeping purposes.
- Supportive environment:
Foster a supportive work environment for both the absent employees and their team members. Ensure that workload is redistributed effectively to prevent overburdening remaining team members.
For example, if a team member is on long-term leave for personal reasons, distribute their tasks among other team members to maintain productivity without causing undue stress.
- Flexible work arrangements:
Consider offering flexible work arrangements or accommodation upon the employee’s return to facilitate their transition back into the workforce.
For instance, if an employee is returning from an extended medical leave, consider allowing them to work reduced hours initially to ease back into their role gradually. - Legal compliance
Ensure compliance with relevant employment laws and company policies throughout the absence period. This includes adhering to regulations regarding leave entitlements, disability accommodations, and privacy protections.
For example, if an employee is on extended leave due to a work-related injury, ensure compliance with worker’s compensation laws and provide necessary support for their recovery.
Stay Updated: Stay updated on the progress of the absent employee and any changes in their situation. This allows you to adjust plans and support mechanisms accordingly.For example, if an employee on long-term leave is expected to return sooner than anticipated, adjust work arrangements and task distribution accordingly to accommodate their early return.
Conclusion
In conclusion, effectively managing long-term absences is crucial for maintaining productivity and supporting employee well-being. By establishing clear policies, providing training, and offering flexible work options, managers can mitigate the impact of absences.
Manager’s support in implementing systems and promoting work-life balance further contributes to successful absence management. Therefore, prioritizing communication and support ensures that both the organization and employees’ needs are met with the help of good absence management.