Workforce Management (WFM)

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Workforce Management (WFM) is a set of processes that are used by a company to maximise the productivity of the employees. It involves forecasting, creating and managing labor requirements. WFM is done with a motive to achieve a particular task on a daily or hourly basis.

It results in better performance of the employees and thus the organisation. The process typically involves recruiting, budgeting, forecasting, data collection, field service management, performance and training, analytics and scheduling management.

Also Read: Make Workplace Easy with Workforce Management Software

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Sukriti Saini

Sukriti Saini works as a content marketing strategist at HROne. She has done Bachelors in Journalism from Delhi University and carries several years of experience in content development. HR trends, Productivity, Performance and topics related to Employee Engagement garner most of her writing interest here. During leisure, she loves to write and talk about fashion, food & life.

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