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Performance Appraisal

Building organisations with a soul

Free Guide

8 mins read

The Best Guide

Learn the basics and the art of conducting appraisals effectively to boost employee morale, achieve greater productivity while building and promoting a positive culture.

What’s inside?

Definitions, difference, case studies, examples, and a lot more that you’d need!

What is Performance Appraisal?

WIKI says-

Performance appraisal is a way to document + evaluate the performance of an employee. Other words for performance appraisal are performance review, development discussion, employee appraisal or performance evaluation.

Performance Appraisal Guide
In other words

A performance appraisal is a job performance review or the contribution of an individual towards company goals. It is mostly done on an annual basis after taking into consideration skills growth, initiatives, achievements against goals set. This practice is done primarily to decide the percent at which the employee should be appraised.

Why is Performance Appraisal Important?

Performance appraisals are important due to a gamut of reasons. Depending on how the employees performed, it impacts each one of them differently yet positively.

What Is Appraisal

They help the team lead in understanding the training needs after seeing the skill gap. The feedback given at the performance appraisal time can help the employees opt for the right educational programmes and trainings to improve their performance and be more productive.The right performance management software can truly help you appraise your employees as they deserve.

When done effectively performance appraisals can develop employees, better performance and boost productivity. There are many comprehensive HR software solutions for CXO and HR that can help them keep a track of all these and take the right actions in time. When the good performers are rewarded, promoted; this also helps in retaining the top talent and keeping them and other motivated to keep pushing their boundaries, outperform each others and oneselves performance.

Difference Between Performance Management And Performance Appraisal

It is easy to get confused between performance appraisal and performance management as they are closely related to each other. Contrary to the popular belief, they are different!

Appraisal Meaning

“Performance appraisal is a part of performance management and not its equivalent.”

The major difference between performance management and performance appraisal lies in the way they are executed. Performance appraisals are your reaction to how individuals performed, on the other hand, performance management is a process that runs actively round the year to help employees in learning the new and rectifying their mistakes.

Performance appraisal is done in a set time wherein the past actions of the employees are analysed and rated. Performance management looks at the present and future and strives to improve the same.

Performance appraisal is more formal, quantitative and operational in nature and while performance management is more informal, strategic and flexible in nature. Earlier HR software was considered as a software providing solutions for HR only, but now it is used actively to provide solutions for managers and employees as well.

To help you understand the difference to the T, here is a table for you to know the difference between performance management and performance appraisal in a glance-

Performance ManagementPerformance Appraisal
ProactiveReactive
Forward LookingBackward Looking
FlexibleRigid
StrategicOperational
Doesn’t use ranking and ratingUses ranking and rating
ContinuousOnce a year
Led by managerLed by HR with software for HR manager’s support

Objective OfPerformance Appraisal

The primary objective is to evaluate the performance, efforts and then reward the employee accordingly so that employees continue to perform well and contribute to the success and goal achievement of the organisation. An adaptable and comprehensive HR and payroll software can help you set the performance cycle and monitor progress in real-time!

There are 3 main elements that this evaluation requires. You must sit with the team members individually when setting the objectives. It is a prerequisite for both, the manager, and the team member to mutually agree on them. It’s the first step to ensure the successful accomplishment of the set objectives.

  • The quantity and quality of the work done

    Ask the employees the amount of work they can take up and ensure to maintain the quality expected and then decide the number. You don’t want to overburden them and lose the work quality.

  • The time taken to perform the tasks

    Validate the quantity they commit to deliver by discussing the time they would need for each task. Decide the time and mention them in the objectives simultaneously.

  • The actual value that work adds to the company

    Avoid deciding the tasks without understanding the company goals properly. The objectives you set must be in sync with the company objectives. Come up with the tasks for the team, basis that. Also, make the team understand how their work would impact the bigger goals. This adds more meaning and motivation.

Performance Appraisal Definition

Types Of Performance Appraisal/ Performance Appraisal Methods

There are multiple methods to do performance appraisals. However, not all of them work well in every work culture and company. In this section, we explore the performance appraisal process types while mentioning the pro, the cons and what are they ideal for. For your convenience and clear distinction,

We have divided performance appraisal methods into two types-

  • Traditional methods of performance appraisal
  • Modern methods of performance appraisal

Let’s dive right in!

Traditional Methods of Performance Appraisal

In total, there are 8 traditional methods of performance appraisal. Since, they don’t hold much relevance in today’s time, we discuss them briefly below.

Essay Method

This is said to be one of the first ways to evaluate the performance of an employee. In this appraisal method, the rater (typically the manager) writes/ documents the behavior, performance of the employee including his job knowledge, skills, attitude, growth, potential and improvement made by far.

Rating Scales Method

This stands to be a popular method, still used as a sub part of the modern methods of doing appraisal. Rating scales method uses a scale to evaluate performance on different parameters. The parameters can be anything, from attendance, skills, timeliness and results. The rating for each one of them is given from 1 to 10. The higher the score for the parameter, the better!

Performance Appraisal 11

Checklist Method

As the name suggests, in this appraisal method a checklist is created by the employer consisting of brief statements. Then there are two options – yes or no that need to be ticked off. The long series of questions based on different criteria then helps in evaluating the performance.

CriteriaYesNo
Is the employee competent enough?
Is the employee completing the tasks given to him on time?
Is the work showing efforts being put?
Is the employee taking initiatives?
Does the employee shows resentment when he is given new opportunities at work?

Bell Curve Appraisal Method

Also known as forced distribution method, in this, the manager on his own or by asking the team to categorise each other, divides employees in his team into low- average- high performers. it is assumed that only 10-20% would be high performers and 70-80 average while 10% would be low. The curve decides how the employees would be treated-given training, terminated, promoted or required to be more productive.

bell curve appraisal

Josh Bersin, in an article in Forbes, mentioned how Bell Curve is a myth. He says that it fails to reflect how the people actually performed. It just puts employees in a box on the basis of their past performance and the decisions are taken not on how the employee is performing currently but just the past because of the tag they got. This goes on to disrupt happiness and performance of employees.

Critical Incident Method

This appraisal method puts emphasis on one critical incident that required quick, strong, immediate action/response/support from the employee. Instead of taking the overall performance of the employee and the quality he delivered in other tasks assigned to him, he is solely judged on the basis of such incidents. For instance, On xyz date implementation team was asked to get the product implemented in a maximum of 3 days.

How did A, B, C, D, E react Who worked the most? Who was resisting? Or not as dedicated?

Ex. Implement product in tight deadline.
WorkersReactionScale
AWorked overtime4
BBeen the most responsive3
CClient appreciated the most2
DWas not as involved1

Paired Comparison Method

In this method, for every trait the manager wants to evaluate, employees are compared in pairs, the better person in each pair is chosen till the time one comes out as the best. A special formula is used to find how many pairs should be made-

N(N-1)/2wherein ‘N’ is the number of employees you want to evaluate for the trait.

Paired Comparison Method

Field Review Method

This method is one of the oldest, in this, the HR asks the manager about their opinion of the people in their team. A certain set of questions is prepared to conduct field review and the answers of managers for each individual are recorded and later used for appraisal of each employee.

Confidential Appraisal Method

Widely used in Government organisations even now, in this, the promotion or transfer of the employee is done on the basis of a report prepared by the senior. To keep everything confidential, the report is sent in a sealed cover or in the mail directly to the authority who takes the final decisions.

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