Artifical Intelligence (AI) is slowly taking over almost every field, impacting the workspace and employees, from education to our healthcare industry. Yet another field that is seeing an impact of AI is Human Resources, and it is turning out to be a game changer. The AI in HR insights helps keep track of all the activities, from onboarding candidates to employee management; in the last conversation with the HRD of Infosys, Mr Shaji Mathew provided some of the profound impacts of AI in the HR industry.
What is AI in HR?
Artificial Intelligence (AI) in Human Resources (HR) combines AI technologies into HR processes to improve efficiency, decision-making, and employee experience. The AI insights in HR have given a new angle that helps achieve higher productivity. The HR process is revolutionized with the introduction of AI, which fetches a large amount of data, keeps a watch on tasks, and provides valuable insights.
AI significantly changes how HR functions, and it is not just an add-on to one of the trends that will fade away. Moreover, it has become essential to the smooth conduct of management activities. AI is undeniably changing the future of HR with all the data-driven facts, real-time feedback, personalized development plans for employees, and many more features.
Let’s understand the best possible uses of AI in HR:
- The recruitment process is getting much more straightforward with the introduction of resume screening with the help of AI. It helps shortlist potential candidates who match the job profile. Unlike in the past, HR had to go through each resume, but now it’s becoming simple.
- AI is helping employee experience by recommending appropriate training courses, tailoring the onboarding process, and suggesting career development opportunities based on individual skills and interests.
- AI also helps to review all the work and provides feedback as per the work, eliminating the factor of biases toward a particular employee. Ensuring the workforce for the AI age stays updated.
- With the insights of AI in HR, decision-making can be taken faster with all the data and analysis collected by the tools.
In the latest conversation with Shaji Mathew about AI and its impact on HR, he also mentioned that AI enhances the workplace environment and that Infosys is utilizing its features.
Furthermore, he also noted that by providing predicted insights, AI improves our capacity to manage employee performance and enables more proactive and customized HR solutions. So, it wouldn’t be wrong to say that AI is transforming the future of HR, and it wouldn’t be wrong to say that it is a present.
The Takeaway from Shaji Mathew’s on AI Impact on HR Practices:
As the organization continues to shift its focus toward AI technologies in HR, let’s take some of the most crucial learning from Shaji Mathew’s latest insights:
1. AI-Powered Learning and Development System
In the latest conversation with Shaji Mathew on AI’s impact on HR, he mentioned a fascinating point: AI-powered learning systems personalise how employees engage with their development journeys. Earlier, the learning methods were one-size-fits-all, but now, with AI insights, HR can take advantage of personalised learning systems designed for employees. This approach will not only develop employees but also give them job satisfaction. Furthermore, he mentioned that Infosys has already started working on this strategy in HR with the help of AI.
2. AI in Recruitment
The recruitment process has seen an evolution over the years, and with AI, it has now become more hassle-free. AI is transforming HR recruitment practices from taking care of resume screening and candidate assessments to scheduling interviews. Compared with old methods, it is less time-consuming and can quickly analyze significant amounts of data, finding suitable candidates for the job. It also removes the chances of biasness and improves the hiring quality in the organization.
3. Automating Administrative HR Tasks
Mr Shaji Mathew shared an exciting insight when talking about the AI role in HR, which helps managers make more strategic decisions for the betterment of employees. Traditionally, HR has to check continuously for leave tracking, payroll management, and other administrative tasks. The impact of AI automation on HR practices will lead to more efficient work by resolving employees’ queries within a specific time frame. Try the HROne AI software to automate complex tasks more straightforwardly.
4. Real-Time Employee Sentiment and Engagement Monitoring
Another interesting point Shaji Mathew mentioned is that AI is a big help in HR functioning when it comes to monitoring the tasks of every employee. It records and collects all the data provided by the employees and accordingly suggests strategies to work on it. It gives a better understanding of the workforce in real-time, which directly helps create a more engaging and productive working environment.
5. Data-Driven Decision Making
Making correct decisions in any organization is crucial to a successful run. AI tools play a significant role in analyzing a large amount of employee data and elevating the success ratio of HR programs. By using these AI tools, HR can easily make impactful decisions focusing on upskilling the employees and changing the HR programs if required. He also mentions that in Infosys, it’s not AI vs Human; instead, it combines both for more desired results.
Wrapping it Up:
Shaji Mathew’s insights on AI in HR practices shifted the thought process, and it’s happening for good. The organization is getting the desired results, and employees are also finding themselves as a valuable asset with all the personalized development programs. HR departments continue to adopt AI tools strategically and get the upper hand in shaping a good workforce for the future.