300+ Employees Across 46000+ Villages

How did the leading Fintech FIA Global Transform HR with HROne?

Launched in 2012 with the vision of transforming lives at the bottom of the pyramid, FIA Global is a market leader in the financial inclusion and fintech space, serving over 50 million customers. It partners with 50+ financial institutions to deliver digital payment and lending services at a massive scale of INR 90 Crore+ transactional value daily.

75%

Reduction in Payroll Processing Costs

Jump in Employee Engagement Scores

100%

On-time Completion of Performance Management Cycles

Challenges

FIA’s frontline workforce operates in rural areas across India making banking services accessible to underserved communities,

Tracking 250+ field employees spread across 712 districts daily was a tremendous challenge.
Spreadsheet-based performance tracking and ad-hoc email-based manager approvals resulted in communication inefficiencies and low engagement.
Outsourced payroll management did not deliver real-time support leading to delays in query resolutions.

Location

All States & UTs across India

Industry

Financial Inclusion, Fintech, Microfinance

No. of employees

300+

With HROne, our employees now see the HR function as more friendly, personalized, and professional. An impeccable product-to-process fit and exceptional customer support make HROne a valued partner in our transformation journey.

Mr. Rajeev Kumar Jha

Vice President- HR

Ready to turn your complex HR tasks into a success story?

Book a Demo with HROne Now!

Solutions

With HROne, FIA global has real-time visibility of its workforce productivity and automated workflows to maximize it,

The Inbox For HRTM ensures no task gets delayed with the subtle reminders it gives daily. It’s like a daily to-do list.

Automated performance management has enabled better visibility for managers and prompt feedback for employees.

FIA has now insourced and automated the payroll process end-to-end in-house delivering timely payouts and real-time query support.

Ready to

Build happier workplaces by spending less time on HR operations and more time on human interactions & people processes

Download Full Case Study

More Stories

Swaminathan R Head HR | Bhawar Sales Corporation

Bhawar Group, a $200M+ industry leader, delivers world-class brands to Indian shoppers through exceptional distribution, retail, and logistics services.

However, ma...

Read Story

Nitya Ganguly HR Head

The Ensemble workforce is a mix of GenZ corporate and store professionals and blue-collared employees including tailors and finishers. Ensemble strives to deliver best-in-class HR activ...

Read Story

Ashish Chandolia Senior Director, HR

Droom is a tech-enabled data science company that offers a futuristic digital marketplace for buying and selling automobiles and associated services. It has listed over 3 million vehicl...

Read Story

Sanjay Barik Head HR, Global Autotech

Global Autotech Ltd is a leader in precision automotive components, pioneering advanced manufacturing in India. It produces high-precision parts for automotive air conditioners, compres...

Read Story

Gaurav Bhardwaj, Senior HR Manager – Elementia Wellness Pvt. Ltd

“We needed a mobile app for managing HR operations on-the-go due to the nature of our work. With HROne Mobile First HCM, we have been able to completely streamline employee tracking, ...

Read Story

Giri Prasad Sr. Manager - HR & Talent Acquisition

CGS is a seasoned ERP product development company with a global presence spanning 40 years. Headquartered in New York, it operates in diverse locations such as Hyderabad, Israel, At...

Read Story