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New Episode
Empathetic Leadership: Build Trust & Boost Performance
Priya Ramdev
13 Apr 2025
49:11
Always wondered—do high salaries keep employees loyal? Nah!
In this insightful episode of our HR podcast, The CHRO Mindset, Priya Ramdev lays it all out—why top talent still leaves, why hiring for skills alone backfires, and how HR holds the key to real business growth.
Still believe HR is just payroll and policies? This session will flip that mindset, fast.
Dear HR leaders—the choice is yours—either build an engaged, unstoppable workforce—or keep wondering why your best people walk away.
Now it’s your wakeup call—take it now or regret it later!
1. Why do employees leave even with competitive salaries?
Priya Ramdev: “Compensation alone doesn’t drive retention. It’s the culture, growth, and recognition.”
Insight: The best retention strategy is creating an environment where employees feel valued, empowered, and excited about what’s next, that’s more than a paycheck. A high salary can attract talent, but they will still leave if:
2. What’s the biggest hiring mistake companies make?
Priya Ramdev: “Hiring for attitude and alignment is a long-term investment.”
Insight: The best hiring strategy? Prioritize adaptability, shared values, and long-term potential over a stacked résumé. Companies often focus too much on technical expertise and overlook cultural fit. But a hire with a wrong attitude can:
3. Can HR really impact business growth?
Priya Ramdev: “HR isn’t a support function; it’s a strategic driver of business success.”
Insight: The companies winning today are the ones where HR isn’t a ‘back office’ but a front-line driver of competitive advantage. When HR is seen as an administrative task force, companies miss out on:
4. Why do some companies struggle with employee engagement despite efforts?
Priya Ramdev: “Engagement isn’t about perks—it’s about trust, autonomy, and purpose.”
Insight: No number of perks can fix disengagement if the employees are not excited for the upcoming challenges. Companies roll out fun Fridays and fancy benefits but still see disengaged employees. Why? Because engagement isn’t about surface-level perks; it’s about:
5. What’s one HR myth that needs to go?
Priya Ramdev: “HR isn’t just about people—it’s about business impact through people.”
Insight: Business growth depends on productivity through people, not just filling positions. Old-school HR focuses on enforcing policies; modern HR builds high-performance cultures. That’s why HR professionals should begin with
6. Why should empathy be a priority for organizations?
Priya Ramdev: “Empathy isn’t just a soft skill—it’s a strategic advantage.”
Insight: Empathy is about creating a workplace where people perform their best every day and help others achieve the same. Organizations that prioritize empathy outperform their competitors. Here’s why:
7. How can leaders cultivate empathy in the workplace?
Priya Ramdev: “Empathy isn’t about being ‘nice’; it’s about understanding and communicating with impact.”
Insight: When leaders consistently practice empathy, they don’t just improve morale—they create workplaces where innovation and trust thrive. Empathetic leadership isn’t about hand-holding—it’s about:
8. What’s common mistakes organizations make when fostering empathy?
Priya Ramdev: “Empathy isn’t a crisis response—it’s a continuous practice.”
Insight: Occasional empathy breeds doubts; consistent empathy builds loyalty. Many companies showcase empathy only during crises—like layoffs or conflicts. But real empathy is:
9. Can empathy be measured in the workplace?
Priya Ramdev: “Measure the outcome, not just the effort.”
Insight: Empathy may feel intangible, but its results are visible. It isn’t a KPI though, its impact shows up like:
10. What’s one simple act of empathy that makes a big impact?
Priya Ramdev: “Engage with the person, not just the agenda.”
Insight: Some moments build trust, strengthen teams, and turn workplaces into communities where people want to stay and grow. These smallest actions by leaders that leave biggest impact can be:
About the Guest
Priya Ramdev, founder of Leadership Prison, has 20+ years of expertise in leadership coaching, talent management, and organizational design. Recognized as India’s 40 Under 40, she has advised CXOs, served as a board advisor, and spoken at industry events.
Founder, Leadership Prism
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