A grievance is a complaint raised by the employee to the management regarding dissatisfaction towards work environment, economic reason, HR policy, lack of work satisfaction, overworked or exhaustion, getting along with peers, etc. It is a formal complaint and is raised when the employee or a group of employees are having negative feelings about the management or workplace. The issue can be raised either directly to the management or via HR. Once, the issue is raised it is upto the management whether they want to consider and correct the suggested concern or they may ignore and carry on they way it is.
Maximum times, the management listens to the affected employee and try n solve their grievance.